Problem Description:

In the Cartularius Document Management app on Salesforce, the "Key-field" in File Details is currently editable by users. This represents unintended functionality as this field should be read-only and not modifiable by end users.

Symptoms:

• The "Key-field" appears as an editable field in the File Details view.
• Users can input, modify, or delete information in this field.
• Changes to this field are saved when the record is updated.
• There are no system restrictions preventing modification of this critical field.

Temporary Solution:

Until a permanent solution is implemented, we recommend the following measures:

1. Inform all users to refrain from modifying the "Key-field" even though it appears editable.
2. Consider implementing administrative training to highlight this issue.
3. If possible, audit recent document changes to identify any instances where the "Key-field" may have been inappropriately modified.

Impact:

Unintended modifications to the "Key-field" may result in:

• Data integrity issues
• Difficulty in locating or referencing affected documents
• Potential system inconsistencies in document identification and processing
• Complications in workflows that rely on this key information

Status:

Our development team is aware of this permission issue and is working on a configuration update to make the "Key-field" read-only as intended. This fix will be included in an upcoming release of the Cartularius Document Management app.

Additional Information:

• This issue affects all user permission levels with access to File Details.
• Any modifications made to the "Key-field" prior to the fix may need to be reviewed and potentially corrected once the issue is resolved.
• System administrators should consider monitoring activity on critical files until the fix is deployed.

We appreciate your cooperation in maintaining data integrity while we work to resolve this issue. For further questions or support, please contact our customer service at support@upperspire.com.